Barwarehub Return and Refund Policy
Effective Date: October 24, 2024
At Barwarehub, we want you to love your purchase. If for any reason you’re not completely satisfied, we offer a straightforward return policy.
7-Day Return Window
You have 7 days from the date of delivery to initiate a return. Please ensure the item is unused and in its original packaging.
Conditions for Returns
- Defective or Damaged Items: If your glassware arrives broken or defective, please contact us within 7 days. We will arrange for a replacement at no additional cost.
- Change of Mind: If you wish to return an unused item, you can do so within the 7-day window. The customer is responsible for return shipping costs.
How to Initiate a Return
- Contact Us:
Email our customer service team at cs@barwarehub.com or call (336) 926-6879.
Please include your order number and reason for the return. - Return Instructions:
We’ll provide you with a return authorization and instructions for shipping the item back to us. - Shipping:
Pack the item securely to prevent damage during transit. Include a copy of your original order confirmation.
Refund Process
Once we receive and inspect the returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.
Exclusions
- Personalized or custom items cannot be returned unless they arrive damaged or defective.
Thank you for shopping with Barwarehub! We appreciate your business and strive to provide high-quality products and customer service. If you have any questions, feel free to reach out!